FAQ

Frequently Asked Questions

INSCRIBE

    • Price and payment - The price

      If you register before the event, online, the price is 10 euros per person, 5 euro for children less than 18 years old and free for children less than 3 years old.
      Careful, if a walk is full with the online registration, there will be no on-site sale.

    • Is the onine payment secured ?

      Yes, our partner Crédit Agricole (bank) guarantees the bank data. A control system called 3D secure is proposed to avoid fraudes (you receive a text on your phone to confirm the payment).
      Be sure that your contact details (phone number) are informed to your bank to receive the 3D secure code.

    • Price and payment - How do I know my registration has been taken into account ?

      You will receive a confirmation email once you have completed the payment. It can take a few minutes before you receive the email.

    • Price and payment - I filled the registration form but not my credit card information.

      In that case, your registration won't be confirmed. You need to continue you payment procedure to complete your registration.

    • I didn't receive the confirmation email

      1. Did you complete the procedure (credit card number and 3D secure code) ?
      2. Check in your spams.
      After you checked this, if you didn't receive the confirmation, contact us via the online form,  by specifying your name, email and personal informations.  

    • The walks - How to prove my inscription the day of the event ?

      Print the email you received when you did your registration or show the confirmation with your Smartphone or tablet.

    • I don't want/can't pay online, how can I register ?

      You can send us sa cheque payable to InterLoire at the following adress :
      InterLoire – service Vignes Vins Randos
      62 rue Blaise Pascal

      37019 Tours

      FRANCE 

      Please attach the filled form (you can download the registration form).
      Once your mail has been considered, you will receive an email to confirm your inscription.
      The payment in check is available until the 15th of August. 

TRAIL

    • Are the walks accessible to dogs ?

      Yes, all of the walks are accessible to dogs. However, they must be kept on a lead.

    • The walks - Are the walks accessible in stroller ?

      It depends the walks. You will find this information in the description of the walks.

    • What does the hiker kit contain ?

      When you will arrive, we will give you the hiker kit including :

      • A backpack
      • A wine glass
      • A glass holder to put around your neck
      • A map of the route with the stops
      • A quizz (random draw in each groupe). A lot of gifts to win !
      • Information about our partners

    • The hiker kit - Do the children have a kit ?

      Yes, all the children less than 18 years old have a special kit containing :

      • A backpack
      • A glass
      • The magazine "mon petit quotidien", "mon quotidien", "les incollables" about the vineyard
      • A small book with games and quizz about the Val de Loire vineyards.
      • Coloured pencils



SITE

CATERING

    • The walks - Can we eat on-site ?

      Yes, each walk offers an on-site catering after the route (fast-food, food truck, crêpes, regional food ...)
      Some of the walks (touraine-mesland, muscadet sèvre-et-maine, haut poitou AOC et val de loire IGP) propose full meals (caterer ...) in which case you need to reserve before by contacting the number or the email adress written in the description of the walks.
      If you wish, you can bring your pic-nic and enjoy the Village before or after the walk.